Interaction

Good to see you Young Entrepreneur.

I might not be a million dollar CEO of a company or have a worldwide customer base. But I know how to treat my customers well. Theoretically having good products and service's assures you of a loyal client who trusts your business and brand BUT what happens when that client needs some love? Some appreciation to say "thank you for being our client"

That is where you and your social media comes in, we all know that now'a days companies are taking a more social media approach on advertising and interaction. You should do the same, open a Facebook page, a twitter account or even a blog to bridge that gap between you and your clients because that small invoice is not enough.

Always remember that clients like to be told that they come first and as soon as you put that through to your client base you secure loyalty because they then become comfortable and that is when it paves your way into being flexible with what you provide because you are certain you have loyal clients who will in fact trust your intuition in your new approach of service.

Before you storm off and starting a facebook page or whatever, always keep in mind that your clients are not going to want to read long love letters, ideally they want something concise and meaningful. So as a start you could start of by having different template message's and what you do is send them as emails to your clients and all you simply do is "add a name" so for example:

Template message

Hello,Thank you for shopping with us. We hope to see you soon.

What you should do

*Goitseona Diale
Hello,Thank you for shopping with us. We hope to see you soon.

Did you see? Putting a name or directing directly to a specific client makes it a lot better. Because Physiologically having your name on something gives you the sense of entitlement and Young entrepreneur, if a customer has a sense of entitlement to be apart your business , I can guarantee you now RECOMMENDATIONS RECOMMENDATIONS.

*Mental note

Don't spam your client base with constant message's ,it's annoying. Do it periodically or when you have big sale's.

Success is there,I just need to guide you to it.

Marketing.Publicity.Exposure

Hello Young Entrepreneur.

As you know having a customer base is very very crucial,because it secures the success of your service or product. Without a doubt every business acquire its customers in a different way. But you must be aware that the fundamentals of basic marketing should be met every single time you try and reach a new customer base.

And so to assist you in finding new customers,making new associates and getting your business out there! Every weekend, I will broadcast "The future business of the week". So, I will post your business description,pictures,contact details etc.

I believe in potential and if other Young Entrepreneurs see your business potential, it is our responsibility to share and  expose your potential to the world!

So if you feel that your business idea has the potential to become "future business of the week", Comment on why you think your business has substance and potential on the "Future Business of the week Search" post (which will be posted every Monday.

*Every business post or business idea is subject to intellectual property copyright,if you infringe these laws. I will have to make every effort to ensue a law suite against you or business*

If you have any questions or suggestions comment below!

Welcome!

Hello,

Welcome to my brand new blog. My name is Goitseona Diale, I am from a small city in the North Western province of South Africa. I am currently the CEO/founder of a Graphic Design Agency and the Former Nelson Mandela Children's Parliament North West Ambassador (which means i was an Ambassador for children's rights and became an activist to further and improve children s rights across my province). As a young person in South Africa I have explored the entrepreneurial field either as a team member,volunteer and most recently as CEO of my own company. I have little knowledge about entrepreneurship but I believe my knowledge about young people and entrepreneurship can contribute to build a dynamic environment for young people who want to become game changers in our economy.

This blog will be more than my personal thoughts but it will be a place where young innovators can come together to discuss our issues and eventually become to common ground to solve our problems as entrepreneurs and youth. My blog posts will consist of the usual nitty gritty entrepreneurial posts BUT my blog will highlight young people out there, so to help them get exposure and realize their dreams as young entrepreneurs. More development needs to be done on the blog but i believe that YOU and I will work on that as time goes by!

You can also email me on my personal email tsontsodiale@gmail.com

Stay Tuned !